Tag Archives: Human resources management

Flying high | The Economist

This article gives great insight in to investment into airports. It shows the revenue centres of airports and ways that costs can be controlled. Despite all the good revenue potential, governments are parting ways with owning airports since their mandate … Continue reading

Posted in Business, Customer Service, Entrepreneurship, Small Business | Tagged , , , | Leave a comment

Caribbean Customer Service…

Good morning / afternoon / evening; Please, thank you. Words that are falling by the wayside.  There are some who say it out of obligation rather that being genuine in their greeting.  Only repeat big spenders / tippers seem to … Continue reading

Posted in Business, Caribbean, Customer Service, Entrepreneurship, Finance, Hospitality, Human resources management, Marketing, Observation(s), Operations, Public Transport, Taxi Operators, Training and Development | Tagged , , , , , , , , , , , | Leave a comment

The Human Resources Challenge…

Too many business entities want to make profits without a proper investment strategy. This is evidenced by the way they treat their main asset – their Human Resources! Generally, most organizations refer to / view their personnel in the following … Continue reading

Posted in Business, Entrepreneurship | Tagged , , , , , , | Leave a comment