Tag Archives: Caribbean

Changing Format and Direction for this blog

It’s been a real challenge with time constraints of late and managing multiple blogs both internally and externally. That being said, the time has come to reluctantly change direction. At first, I thought that I could get other contributors who … Continue reading

Posted in Barbados, Business, Customer Service, Entrepreneurship, Finance, Hospitality, Human resources management, LIfe is about living, Marketing, Not for profit, Observation(s), Operations, Public Transport, Small Business, Training and Development | Tagged , , | Leave a comment

customer service standard certification | AWARDS & RECOGNITION

In the Caribbean, service is what makes the difference to a region with limited resources in other spheres. But why do we have to get an event to recognize this? It seems that many businesses within the Caribbean only pay … Continue reading

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Mobile phone mileage – innovations please

As a user of mobile phones and reading their constant articles I concur that they are failing miserably. Here’s why I say that: Mobile phone companies are listening to their competitors rather than their customers. In an age when mobile phones … Continue reading

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Winning customer service

There’s always the view put forward about what businesses should do to attract and retain customers. This approach is different. How would you like to get better treatment from the businesses with whom you interact? Here a a few tips … Continue reading

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Michael Jordan ‘s Wisdom (Rare Interviews) – YouTube

Michael Jordan ‘s Wisdom (Rare Interviews) – YouTube.   Great interview with Michael Jordan. Good insights for business and everyday living. Read more […]

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The Human Resources Challenge…

Too many business entities want to make profits without a proper investment strategy. This is evidenced by the way they treat their main asset – their Human Resources! Generally, most organizations refer to / view their personnel in the following … Continue reading

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